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The Microsoft Outlook E-Mail and Fax Guide

Last Updated 7/27/2009 2:10:28 PM


Chapter 1: Getting Started with Microsoft Outlook

Here's a first look at Microsoft Outlook. You'll learn how to select Outlook components during setup so you can get started quickly.


Microsoft Outlook is an ambitious program that integrates e-mail, address books, scheduling, and task management. In fact, you can organize your whole life with it!

Microsoft calls Outlook a desktop information manager. It’s in part aimed at users of personal information managers (PIMs), which organize contacts, calendars, and to-do lists in much the way that a pocket organizer notebook does. Outlook is also the preferred client for Microsoft Exchange Server — Microsoft’s enterprise e-mail and groupware solution — and can be used as the client for other sophisticated mail systems.

But Outlook is just as effective for the individual user who gets mail from an Internet Service Provider (ISP), keeps separate personal and family calendars, and communicates with family, friends, and colleagues on the phone, through the U.S. Postal Service (aka “snail mail”), or by e-mail.

KEY COMPONENTS

Outlook stores information in folders, using special forms to gather and display different types of data. It’s easy to see how everything is organized when you look at the graphic display of your expanded mailbox (Figure 1.1). One quick way to see this is to choose View, Folder List.

What you don’t see are the components that help Outlook keep everything in its place — the services, connections, and profiles. Throughout the book, we keep coming back to these key elements. Let’s introduce them, starting with services.

Services

Services define the kinds of messages you can send and how your address book is kept. Most of the services you need are included with Outlook, but you might also obtain some from independent sources (see “Keeping up with Outlook” later in this chapter).

If you are already using Outlook and want to see which services are currently at work in Outlook, choose Tools, Services. You’ll see a list like that shown in Figure 1.2. (Another way to see the services is by choosing Control Panel, then the Mail and Fax applet.) We spend a lot more time working with services throughout Part I, as you learn how to configure Outlook to work just the way you want.

Connections

To send and receive e-mail messages, you need to be able to connect with other e-mail users. You can do this either through mail servers or, in the case of faxes, by linking directly with a fax machine.

Before you start using Outlook, you should know what kind of messages you plan to send and how you plan to make the necessary connections. For example, if you’re sending to colleagues in the same office, you’ll probably access an in-house mail server via the local area network (LAN). On the other hand, to send Internet mail from your home computer, you’ll probably dial in to an ISP. Most services need an account — that is, information that authorizes you to send and receive mail via a particular server.

Profiles

Information about your folders, services, connections, and accounts is organized into profiles, which also keep track of the way you’ve customized Outlook. Most profile settings can be managed through the Mail and Fax applet in the Control Panel.

INSTALLING OUTLOOK

If you haven’t already installed Microsoft Outlook — or if you’ve installed it on one machine and want to review the procedures before putting it on another one — read through the following basic steps for an Outlook installation. If Outlook is already on your machine, you can skip this section and move on to “Running Outlook for the First Time.”

Special Note: If you’ve already installed Outlook and you decide that you need to use Microsoft Fax or manage a workgroup postoffice, I have bad news for you: You must remove Outlook, install the Microsoft Fax or Microsoft Mail component via the Add/Remove Programs applet in the Control Panel, then reinstall Outlook.

Preinstallation Checklist

Use the checklist in Table 1.1 (below) to make sure that you can install and run Outlook without obtaining additional information or resources.

TABLE 1.1: AN OUTLOOK PREINSTALLATION CHECKLIST
If you.. Before Outlook setup, you should...
Plan to use Microsoft Fax (Windows 95 only) Install Microsoft Fax through the Add/Remove Programs applet in the Control Panel, from the Windows Setup tab.
Manage a workgroup postoffice Install Microsoft Mail through the Add/Remove Programs applet in the Control Panel, from the Windows Setup tab under either Exchange or Windows Messaging.
Need to import messages from a server-based Microsoft Mail .mmf file Move the file from the mail server using the Microsoft Mail program (see “Importing from Microsoft Mail” in Chapter 16).
Have installed security, preview, or other add-ons for Exchange or Windows Messaging Check with the developers to find out whether the add-ons are compatible with Outlook. If not, remove them.
Use Windows NT Workstation 3.51 Install Service Pack 5 or a later service pack.
Use Windows NT Workstation 4.0 Install Service Pack 2 or a later service pack.
Use an antivirus program Turn it off. (You can reactivate it after Outlook setup is complete.)
Plan to connect to a mail server either within your organization, through an ISP, or through an online service Obtain the server location, user name, and password needed to access each of your mail accounts. For mail servers other than Microsoft Exchange Server, Microsoft Mail, cc:Mail, and Internet mail (POP3/SMTP), you must also obtain information service software to add to Outlook (see Chapter 8 for information about other information services).

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